Terms of service | Vetted Leads

Who this is between

These terms are between you and LEKKIFY LIMITED, the company that runs Vetted Leads at vettedleads.app. They cover the site, the feed, and anything you unlock or export from it. Nothing is signed: opening an account is what puts them in force, and the date at the foot is the version you are reading.

What you are buying

An unlock hands over one business: the email addresses we found for it, up to three, the social profiles its site links to on the networks we look for, and the domain and business name in full. The emails cost one contact together and the profiles cost one more, so a business costs one contact or two. The button says which, and the total, before you press it.

A contact you unlock stays yours, up to the retention clock or a removal

Unlocking is a purchase, not a licence that lapses, and changing or leaving a plan takes nothing back. Two things do. The nightly purge clears an address from our copy and from your unlocked copy on its date, which is why export exists. And when a business or the owner of an address asks us to delete it, it leaves your copy too, and the contacts it took come back to your balance.

Export is free and uncapped on either paid plan

There is no export tier and no row limit. You can take your list and leave.

A bounce does not put the contact back

Every address in the feed has passed a check with its own mail server, but a mailbox can close after that, so now and then one bounces. When one does, the contacts you spent are not added back.

What happens to your balance when a month ends

Nothing you unlocked is taken back. The contacts that come with a plan last until its end date, on Starter and Pro alike, and any left then are gone. Buying a plan again replaces what is left with the new plan's contacts. Contacts you buy as a top up never expire, and plan contacts are always spent first.

What the feed promises

Every row starts in the public certificate logs and is filled in from what the business publishes on its own site. Nothing on it was typed by a person, bought from a broker or checked by hand before it reached you. The data sources page lists each field beside where it came from.

So a row can be wrong. A trade can be read off a homepage that undersells the business, a gap can have been fixed since our reader last looked, and a business can have closed without telling anybody. An address can go stale too: every one in the feed has passed a check with the business's own mail server, and a mailbox can close after that. Contacts unlocked before 4 October 2026 were handed over without that check.

When a business turns out to publish nothing we can hand over, nothing is handed over and nothing is charged. Once an address has been handed over, a bounce does not put the contact back.

What is not promised is uptime. The site runs on hosting we rent, and no figure for how much of the time it will be up appears anywhere on it.

Where every field comes from

Using a contact

You are the sender. Nothing leaves this product addressed to a business: no message is sent for you, and the writer hands you a draft instead of posting one. What goes out, and what it says, is yours.

Write to them, not at a list

A contact is for reaching that business about work you could do for it. Pouring a batch of them into a bulk sending tool is the thing this product was built as the alternative to, and it is not what the credit buys.

Say who you are, and stop when told

Name yourself and say where you got the address. If somebody asks you not to write again, that is the end of it, and the rules where you are and where they are apply to you rather than to us.

The list is not yours to pass on

Reselling, sharing or republishing what you unlocked ends an account. The closing section names the other thing that does, and everything else on this page is a rule rather than a line.

A removal reaches your copy too

When a business asks to be taken out, the address is blanked out of the copy sitting in your account and left out of your next export. A file you already downloaded is beyond our reach, so deleting it from that file is on you.

One account, one person

Sign in is a Google account and there is no way to add somebody else to yours. Handing your sign in to another person hands them the contacts, the balance and the searches with it.

A draft is a draft

The writer works from what the business publishes and what you told it about yourself, and a model can be confidently wrong about both. Read it before you send it. Once you press send it is your message.

Paying

What a plan costs is on the pricing page. The checkout adds any processing fee the payment provider passes on, and shows it before you pay. You pay on the payment provider's own secure page, so there is no card field anywhere in this product.

Plans are monthly. A plan runs for one month from the day you pay for it. Paid by card in dollars, it renews by itself: the same card is charged up to a day before the month ends, until you turn that off on the Billing page, and if that charge is declined the plan ends that day. Paid any other way, nothing renews on its own: when the month ends, the account goes back to the free plan until you pay again. Paying for the same plan before then adds a month to it, and paying for a different plan starts that plan's month on the day you pay, which ends the time left on the plan you had. The free plan takes no payment. It comes with 10 contacts to try, once per person, which show on the lead you unlock them on and are not kept in a list, and it shows the newest page of the feed, so you can judge the feed before paying for any of it.

Refunds

Ask within 14 days of paying and your money goes back, less the payment fees. The free plan is where you decide whether the feed is worth paying for, so this window is for the case where you paid and then changed your mind.

Fourteen days from the payment

The clock runs from the payment rather than from the day you signed up. Ask inside it and what you paid goes back, less the payment fees. The window is the same whatever you paid with.

The payment fees are yours

The processing fee shown at checkout stays with the payment provider, and so does any charge it makes on your payment or for sending the money back. What comes back is the rest of what you paid.

How to ask

Send it through the contact page from the address you signed in with, and say which payment you mean. No reason has to be given.

A refund takes back what it bought

The contacts that payment added come off your balance when the money goes back. A contact you already unlocked has been handed over and cannot come back, which is worth knowing before you spend one.

Closing an account

You can delete your account yourself, from the account page. It goes at once, and it cannot be undone.

What hangs off the account goes with it: the contacts you unlocked, the balance, the saved searches, the drafts and the writer profile. Two things stay. The record of each payment stays as the record of the transaction: what was bought, what it cost, and the reference and the date your bank would recognise. And a short record is kept for 5 years to help prevent and investigate fraud, such as a stolen card: the account's email, its payments and how many contacts it unlocked. The privacy page says who can read it and when it is deleted. No card details, because no card is entered here. Deleting an account does not undo a payment either, and the refund rule is the section above.

Export before you delete. An unlocked contact lives in the account, so deleting it takes your copy with it, and the file on your own machine is the copy that survives.

We can close an account that is being used to resell what it unlocked, or to spam the businesses in the feed. Nothing automatic does that. No rule in the code is watching for it, so it is a judgement somebody makes by hand, and it is meant to be rare.

Liability

Nobody can sell you a client. What a credit buys is a way to reach a business whose certificate we saw in the public logs recently, and whether that turns into work is between you and them. No number on this site is a forecast of what you will earn.

What we owe you is what these pages say the product does. What happens to a contact that did not work is in the feed section above: nothing handed over means nothing charged, and a bounce does not put the contact back. Money back on a payment is under Refunds.

Last updated 11 October 2026.

How your data is handled

Terms of service.